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FactoryDirectFilters - Frequently Asked Questions

Does Factory Direct Filters offer any discounts for first-time customers?

Yes, Factory Direct Filters offers a 10% discount to first-time customers who sign up for the email newsletter. You can also find limited-time promo codes and sales any time you shop by visiting the Factory Direct Filters website and checking the top banner for current promotions.

Does Factory Direct Filters offer free shipping?

Yes, Factory Direct Filters offers free shipping within the contiguous U.S. on orders over $65.

Does Factory Direct Filters have a rewards or loyalty program?

Yes, Factory Direct Filters offers a rewards program that allows customers to earn points with every purchase. Save your points, then redeem them for discounts on future orders.

What’s the Factory Direct Filters return policy?

Factory Direct Filters accepts returns within 30 days of purchase. All returned items must be in their original condition with their original packaging intact.

Does Factory Direct Filters offer a military discount?

No, Factory Direct Filters doesn’t offer a discount for military personnel at this time.

More Ways to Get an Online Deal at Factory Direct Filters

Choose Your MERV Rating

Factory Direct Filters offers several different MERV ratings — a measurement of air filter efficiency — for its filters. A higher MERV rating typically means better filtration, but it also increases the filter’s price. Consider choosing a lower MERV rating to balance quality and affordability.

Become a Rewards Member

Sign up for the Factory Direct Filters rewards program to earn a point for every dollar you spend on air filters. Once you’ve accumulated 100 points, you can redeem them for valuable discounts on your next purchase. You’ll earn your first 25 points just for creating a free account and another 25 points when you sign up to receive promotional texts from Factory Direct Filters.

How do I apply my Factory Direct Filters promo code?

  1. Shop Factory Direct Filters and add your desired items to your cart.
  2. Click the shopping cart icon and navigate to checkout.
  3. Type your Factory Direct Filters coupon code in the box labeled “Discount code."
  4. Hit “Apply" to view your updated order total.
  5. Continue the checkout process to complete your order.

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