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Banana Republic - Frequently Asked Questions
Can you use Banana Republic coupons during the Winter Sale?
No – Banana Republic’s website is already adjusted to reflect holiday deal pricing.
How do I return my purchase from Banana Republic this holiday?
All sale-priced items at Banana Republic are considered final sale and are unavailable for returns.
Does Banana Republic offer price adjustments?
Yes. If you purchase an item that is later discounted, you can request a one-time price adjustment within 14 days of your order date. Contact Banana Republic customer service for assistance with your price adjustment.
How long will it take for my Banana Republic order to arrive?
Most orders from Banana Republic take between five and seven business days to arrive. For an additional charge, you can choose expedited shipping.
What is the return policy?
Banana Republic offers returns for items up to 30 days from the ship date. Returns and exchanges are free when you use a prepaid return shipping label.
How do I reach customer service?
To reach customer service, you can use the chat feature on the Banana Republic customer service page or call 888-277-8953. The customer service department operates every day from 7 a.m. to 1 a.m. ET.
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