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illy - Frequently Asked Questions
Does illy offer free shipping?
Free ground shipping is available for all orders over $50. Free shipping with no order minimum is also available to ILLY LOVER rewards members at the Ambassador level.
Are iperEspresso capsules recyclable?
Yes, though they must be mailed to a participating recycling facility. You can, however, purchase an illy Capsule Recycling Kit, which comes with a prepaid mailing label and easy-to-follow instructions.
What is illy’s return policy?
Items are eligible for return within 30 days of receipt, provided they are unopened and unused. Customers are responsible for the cost of shipping the return. Check the return policy for a complete list of conditions.
How long will my illy coffee last after it’s opened?
An opened illy coffee can will remain fresh for up to seven days at room temperature. After that, oxidation will begin to affect the coffee’s flavor.
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